Privacy Policy

1. Who we are (data controller / operator)

Business: netloomhub.com

Legal form: PE

Address: 15 Velyka Vasylkivska St, Kyiv, 01004, Ukraine

Registration (EDRPOU): 76629450

Contact email: contact@netloomhub.com

Phone: +380 500 222 6166

Managing Director: Robert Costa

2. What personal data we collect

• Contact details you provide: name, phone number, email, and other information included in your message.
• Request details: information you submit through forms (e.g., inquiry topic, preferred contact method, and any description you add).
• Usage data: technical information about your device and browsing activity (e.g., IP address, approximate location, pages viewed, date/time of access).

If you submit a request or contact form, we process the data to respond to you and manage your inquiry. If you provide sensitive data, please do not include it in your message unless required by law.

3. Legal grounds and purposes

We process personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” (Закон України “Про захист персональних даних” № 2297-VI (01.06.2010)). Depending on the circumstances, processing may be based on:

• your consent where required (for example, for certain marketing or callback requests);
• performance of measures preceding a contract and handling your inquiry (including communicating with you);
• our legitimate interests where permitted by law (e.g., ensuring website operation, security, and fraud prevention);
• legal obligations that require processing.

4. Cookies and trackers

If we use cookies or similar technologies, we process related personal data in compliance with the Law on Personal Data Protection and applicable requirements for consent/notice where required. You can manage cookie settings through your browser.

5. Who we share personal data with

We may share personal data with service providers acting on our instructions (for example, hosting, email delivery, analytics, or customer support tools), or where disclosure is required by law. We do not sell your personal data.

6. International transfers

Your personal data may be processed in countries where our service providers operate. We take measures required by applicable law to protect personal data.

7. Your rights

Under the Law of Ukraine “On the Protection of Personal Data”, you may have the right to access your personal data, request correction, request deletion or restriction in cases provided by law, and withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in the footer.

8. Complaints and dispute resolution

If you have a consumer dispute, you may submit a complaint using the complaint route under the Law of Ukraine “On the Protection of Consumer Rights” (Закон України “Про захист прав споживачів” № 3153-IX (10.06.2023), стаття 39) and you have the right to submit via the e-pokupets portal (Закон України “Про захист прав споживачів” № 3153-IX (10.06.2023), стаття 38).

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date (if provided on the page) indicates when the policy was last revised.